How to Book Aeromexico Flight

Aeromexico is the flag carrier of Mexico and one of the largest airlines in Latin America. It provides its services to over 80 destinations worldwide connecting travelers to major cities of the world. If you are also looking to book your flights with Aeromexico then read the guide here below along with the other policies.

Online Booking

If you are looking to get Aeromexico flight tickets online then you can do this easily by either through the official website or by downloading a mobile app. Here are the steps:

• Visit the official website of Aeromexico.

• Select your flight using the search feature and choose your departure and destination cities, travel dates and passenger details.

• Review the available flights and select the one that best fits your schedule and preferences.

• Provide the required personal details like name, contact information about the passenger.

• Verify all entered information for accuracy and review the fare rules including baggage allowances and any restrictions.

• Complete your payment process to finalize your booking. After payment you will receive a booking confirmation email with your e-ticket number and itinerary details.

Book Through a Call

For US travelers seeking to book Aeromexico flight tickets via phone you can contact their customer service at +1-866-829-1247. Be prepared to share your travel details like dates, destinations and any special requests. Keep your payment information ready to complete the booking process over the phone. Also keep in mind that booking through the customer service may incur additional service fees.

Cancellation Policy

• 24-Hour Cancellation: Aeromexico allows passengers to cancel their flights within 24 hours of booking without incurring any penalties. This policy applies to both refundable and non-refundable tickets.

• Refundable Tickets: Refundable tickets can be canceled for a full refund to the original form of payment.

• Non-Refundable Tickets: Non-refundable tickets may be canceled for a refund as an electronic voucher (EMD), which can be used for future travel with Aeromexico.

Flight Change Policy

• 24-Hour Change Window: Similar to cancellations, Aeromexico permits flight changes within 24 hours of booking without penalty, provided the flight date is at least 7 days away.

• Fare Differences: When changing flights, passengers may be required to pay any fare differences between the original and new flights.

• Fare Restrictions: Some fare types, such as the 'Basic' fare, may have restrictions that limit changes or make them subject to additional fees.

Policy of Flight Upgrade

• Upgrade Eligibility: Upgrades are subject to availability and may require payment of the fare difference.

• Fare Differences: If upgrading to a higher fare class, passengers must pay the difference in fare.

• Booking Process: Upgrades can be requested during booking, at check-in, or through Aeromexico's customer service channels.

Baggage Policy

Carry-on Baggage

Passengers are allowed to carry 1 item of cabin baggage on board. The maximum weight is 10 kg (22 lbs). The baggage should not exceed 55 cm x 40 cm x 25 cm in size. A small personal item is allowed in addition to the carry-on baggage.

Checked Baggage

The allowance varies depending on the fare type, route, and destination. Typically, for economy class, the maximum weight per checked bag is 23 kg (50 lbs). The maximum dimensions for checked bags are 158 cm (62 inches) (length + width + height). The first checked bag is often free for certain fare types e.g., Aeromexico Plus.

Unaccompanied Minor Policy

• Children aged 5 to 14 traveling alone must use Aeromexico's unaccompanied minor service, which provides personalized assistance before, during, and after the flight.

• The service is optional for minors aged 15 to 17 but can be added for an additional fee.

• Fees vary depending on the route and season. For flights to/from the USA, the fee ranges from $155 to $165 USD.

• Traveling minors must present necessary documentation, including an unaccompanied minor form and, for international flights, a minor exit form.

Major Routes of Aeromexico

Domestic

Large US Hubs

Los Angeles, Chicago, New York, Sacramento, Miami, Houston, San Francisco, Guadalajara, Orlando, Atlanta

International Route

Aeromexico Airlines Hub