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+1-866-829-1247Air France, as a member airline of SkyTeam alliance and France flag carrier airline, offers worldwide connectivity, quality travel, and hassle-free travel. Whether you make your flight booking online or change your flight timings, inquire about baggage policy or manage special needs, this below is your travel guidebook that provides you with the handy information to travel without any hassle.
Flight Booking Options
It offers various Air France book advantages to all types of travelers.
- Speed & Security: Web Booking
Travellers buy web flights on Air France website:
-Visit www.airfrance.com
-Type destination city, departure city, travel date, and passengers
-Display available flight, fare, and ticket category (Economy, Premium Economy, Business, La Première)
-Select seats, retain bags, and in-flight services
-Secure payment and instant e-ticket
- Easy & Flexible: Mobile App Booking
-Supports iPhone and Android
-Turns flyers into searching, booking, changing, and managing flights
-Flight offices to book flights online
-Sends mobile boarding pass and real-time alert
- Booking through Travel Agents
-Ideal for tour package, complex travel schedule, or group reservation
-Offer personalized travel services
- Telephonic Booking (24/7 Facility)
Air France customer service can be accessed by making a call for seat booking, fares, and flight booking. Call Air France Reservations to upgrade, book, and request special
Cancellation & Refund Policy
Flexible cancellation and refund policies can be availed at Air France based on ticket conditions.
- Change & Cancellation Policies
Fully Flexible Tickets: No change penalty, fully refundable.
Standard Economy & Premium Economy Tickets: Charge for change fees, fare conditions basis.
Economy Light Fare: Non-changable & non-refundable, except for the 24-hour booking grace period only.
- Refund Process
Refundable Tickets: Can be cancelled for full refund.
Non-Refundable Tickets: Can be credited in travel (fare conditions apply).
- No-Show Policy
Passengers, if they do not book or modify a ticket before the flight departs, will lose the entire ticket amount.
How To Manage Your Booking
Manage booking facility option comes under which customers can:
-View & modify travel details
-Modify dates & flight segments
-Book or reserve seats
-Book extra bags and extra services
-Cancel the flights (according to terms of tickets)
-View e-tickets & travel itinerary
How to Use Check-in Options
Check-in reference number and last name must be used by the passengers at check-in.
Convenience is being provided by some Air France to the clients.
- Check-in Online
30 hours prior to US travel from/to, 24 hours prior to travel elsewhere.
On the website and Air France mobile app.
- Mobile App Check-in
As e-check-in, the clients are given a QR code boarding pass.
- Self-Service Kiosk Check-in
Accessible in major airports for printing boarding pass and bag tag.
- Airport Counter Check-in
May be used to check-in special needs passengers, e.g., unaccompanied minors or disabled passengers.
Check-in Hours
Long-haul international: 60-90 minutes prior to departure.
European & domestic flights: 40-60 minutes prior to departure.
Baggage Policy
- Carry-On Baggage (Cabin Luggage)
Economy & Premium Economy: 1 carry-on bag + 1 personal item
Business & La Première: 2 carry-on bags + 1 personal item
Size Limitation: 55 x 35 x 25 cm (with wheels & handles)
Weight: Economy/Premium Economy, 12 kg (26 lbs); Business/La Première, 18 kg (40 lbs)
- Baggage Hold/Checked Baggage
Economy Light: No checking of bags.
Economy Standard & Flex: 1 piece checked (max. 23 kg / 50 lbs)
Premium Economy: 2 pieces checked (max. 23 kg per article)
Business Class: 2 pieces to two checks (max. 32 kg per item)
La Première (First Class): 3 pieces checked (max. 32 kg per piece)
- Excess & Oversized Baggage Fees
Excess and oversized bags have a surcharge on them. Sporting items and bags are not being excluded from weight and size limitations by Air Fran
- Bag Fees
Differing by destination, ticket, and whether charges have already been applied to frequent flyer programs.
Unaccompanied Minor Service
Special handling is provided to unaccompanied minors by Air France.
Age Eligible
4-11 years: Mandatory Unaccompanied Minor (UM) service required.
12-17 years: UM service optional.
Service Included
Personal escort arrival, transit, & departure. Priority boarding & onboard monitoring. Personal escort through the customs & immigration process.
Charges:
Short-haul & medium-haul flights: From €50 per trip.
Long-haul international flights: From €100 per flight.
Main Hubs & Routes
Air France operates an extensive intra-European, European, & intercontinental route system.
Principal Hub:
Paris Charles de Gaulle Airport (CDG) – Principal international & long-haul hub.
Secondary Hub:
Paris Orly Airport (ORY) – Is served with domestic & European flights.
Major International Hubs
North America: New York, Los Angeles, San Francisco, Miami, Toronto, Montreal
Europe: London, Berlin, Rome, Madrid, Amsterdam
Asia & Middle East: Tokyo, Beijing, Bangkok, Dubai
Africa: Johannesburg, Nairobi, Dakar, Casablanca
South America: São Paulo, Buenos Aires, Santiago
FAQs
- How to change my Air France booking?
Alter dates, seats, and services using the ‘Manage Booking’ link on Air France's website or mobile app.
- How to obtain good Air France ticket prices?
Book ahead to buy sensible fares. Enjoy promotion and fare alert promotions. Join Flying Blue (Frequent Flyer Programme) and get member reductions.
- How Much is Free Bag Allowance in Economy Class?
Economy Standard & Flex: 1 free bag (23 kg / 50 lbs).
Economy Light: No free bag (pay extra).
- What are my rights if my baggage is delayed or lost?
Notify Air France baggage counter personnel on arrival. Web trace of luggage through WorldTracer by Air France.
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