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How to Book Air NewZealand Flight

Air NewZealand is based in Auckland renowned for its exceptional service serving up to 30 international destinations. Get ready to travel with Air NewZealand for seamless connectivity to major cities around the world. Read on to know more about the policies of this airline and how you can book flight tickets smoothly.

Online Booking:

If you are looking to get Air NewZealand flight tickets online then you can do this easily by either through the official website or by downloading a mobile app. Here are the steps:

Visit the official website of Air NewZealand.
Select your flight using the search feature and choose your departure and destination cities, travel dates and passenger details.
Review the available flights and select the one that best fits your schedule and preferences.
Provide the required personal details like name, contact information about the passenger.
Verify all entered information for accuracy and review the fare rules including baggage allowances and any restrictions.
Complete your payment process to finalize your booking. After payment you will receive a booking confirmation email with your e-ticket number and itinerary details.

Book Through a Call:

Dial the appropriate number based on your location like if you are calling from the USA then dial on 1 (800) 262-1234.
Be ready to furnish your travel dates, destinations, and any specific preferences.
Have your payment details handy to complete the booking over the phone.
Remember that Air New Zealand's contact centers operate in New Zealand Standard Time (NZST), which is GMT+12.

Cancellation Policy

Refundable Fares: If you have a refundable fare and wish to cancel your booking, you are eligible for a refund of the fare paid.
Non-Refundable Fares: For non-refundable fares, cancellations may not be eligible for a refund. However, the fare value might be used as credit toward another Air New Zealand fare, provided the cancellation is made prior to the original departure date.
24-Hour Cooling-Off Period: Air New Zealand allows bookings made at least one week (168 hours) prior to travel to be canceled within 24 hours of ticketing without penalty.

Flight Change Policy

Fare Types: The ability to change flights and any associated fees depend on your fare type. Flexible fare types may allow changes without fees, while others may incur charges.
Timeframe for Changes: Flight changes can generally be made up to a few hours before the scheduled departure time, depending on the fare conditions.
Fare Differences: If the new flight is more expensive, passengers must pay the fare difference in addition to any applicable change fees. If the new flight is cheaper, the fare difference may not be refunded, depending on the fare rules.

Policy of Flight Upgrade

Eligibility: Upgrades are subject to availability and may require payment of the fare difference. Specific fare types may have restrictions regarding upgrades.
Process: Upgrades can be requested during booking, at check-in, or through the Manage Booking feature on the Air New Zealand website.

Baggage Policy:

Carry-on Baggage:
Passengers are allowed to carry 1 carry-on baggage along with one personal item like handbag, camera bag, etc in the flight. However, the bag's length, width and height should be up to 118cm (46.5 inches). Passengers traveling in Economy fares get 1 carry-on bag plus 1 small item, weighing up to 7kg (15lb). Whereas Premium Economy, Business Premier, connecting Business Premier, and Airpoints Gold, Elite and Star Alliance Gold members get 2 bags plus one small item weighing up to 14kg (30lb) in total, with one item weighing up to 10kg (22lb).

Checked Baggage:
For passengers traveling internationally the works, worksflexi and Economy fares include 1 checked-in bag, Premium Economy fares include 2, and Business Premier fares include 3 and more cannot be added. Each checked-in bag can weigh up to 23kg (50lb) before incurring fees. The total can be up to 158cm (62 inches) for each checked-in bag no matter what kind of fare ticket you have.

Unaccompanied Minor Policy

Children aged 5 to 11 years can travel alone on Air New Zealand-operated flights, provided they meet the unaccompanied minor conditions.
A service fee applies for unaccompanied minors, which varies depending on the journey:

Domestic New Zealand: USD $20 per child one way.
International Flights: USD $60 per child one way.

Unaccompanied minors must adhere to specific age-based guidelines and travel with appropriate documentation. For detailed age charts and guidelines, refer to Air New Zealand's official website.