Azul Brazilian Airlines

Low fares, Friendly Skies!

How to Book a Flight on Azul Brazilian Airlines

Reserving flights is easy and convenient for customers using various touch points such as the website, mobile app, customer service contact center, and authorized travel agents.

Reserving Online

Reserving a flight can be the easiest way done online on the website or mobile app of Azul Brazilian Airlines where customers can:

Make reservations on an interactive system.

Compare fares and choose Azul's fare classes (Azul, Mais Azul, and Azul Business).

Choose seat categories and add-ons like baggage, on-board meal, and priority check-in.

Pay securely by using credit cards, debit cards, or Azul Fidelidade points.

Immediate Azul Airlines e-tickets for instant check-in.

Booking Through Travel Agencies

Approved agency clients may reserve Azul Airlines flight tickets, which offer:

Tailored packages for travel by flights, hotels, and rental cars.

Convenience in payment and promotion rate specials.

Group and company reservation convenience.

Phone call reservation

Phone reservation is also available for customer service hot line at 1-888-899-4849, especially for Azul Airlines customers that enable them to:

Obtain some assistance in obtaining the most appropriate flights and special deals available.

Access to reserve any other travel services other than flight such as special care.

Cancel or change existing reservations and earn points.

Manage booking

Azul Brazilian Airlines provides a Manage Booking feature with numerous alternatives to customers:

See and change flight details.

Change or cancel bookings (subject to fare rules).

Select or swap seat numbers.

Upgrade to Azul Business Class.

Print or forward their Azul Airlines e-tickets for easy traveling.

Cancellation Policy

Azul Brazilian Airlines has an open cancellation policy based on fare class and timing:

Cancellation within 24 hours: An airline may cancel a flight within 24 hours from the booking for the refund of a full fare if the ticket had been booked seven days or more before the departure date.

Non-refundable fares may have its value transferred to a credit that may be utilized on a subsequent journey.

Cancelations can also be done on Azul Airlines Manage Booking or can be completed by phone by contacting customer services.

Flight Change Policy

The travelers are entitled to alter the timing according to the Azul Airlines flight change policy with the following conditions:

The change fees are to be paid depending on the fare type and the desired hour.

The changes are to be made prior to the departure planned time.

Fare change payment needs to be made and the new flight is expensive.

Limitation on fare change can be given in sale fares.

Upgradation process of the flight

Azul Airlines offers different comforts to be upgraded by the passengers needing additional comfort:

Booking time: Business Class can be booked at booking time.

Other time: Upgradation can be done via the internet with the help of Azul Airlines Manage Booking tool.

By points exchange: Economy class passengers are provided with the service to exchange upgrades by points.

Airport check-in: Upgrade is provided instantly based on the availability of seats.

Baggage Policy

Open bag policy is being adhered by Azul Brazilian Airlines for various purposes of travel:

Carry-On Baggage:

One free carry-on bag and one free personal item per passenger is permitted.

Carry-on bags are also subject to Azul's size and weight restriction.

Checked Baggage:

Permitted allowance varies based on fare class and destination.

No free baggage comes with all fares, but additional payment is expected in the other classes of fares.

Extra baggage is pre-paid on the internet before departure at a discounted tariff.

Over-size bags and excess bags will cost extra.

Sports kits and musical instruments are extras at extra handling charges.

Prebooking avoids the customer from additional baggage charges.

Unaccompanied Minor Policy

Azul Airlines provides Special Unaccompanied Minor Service for lone children

-5 to 11 years.

-Special air attendants escort the child from check-in until arrival at the destination.

Identification and emergency contact information must be provided by parents or guardians.

-Unaccompanied child service extra charge.

Principal Destinations Served by Azul Brazilian Airlines

Azul Airlines serves many domestic and international destinations:

Domestic Destinations:

São Paulo, Rio de Janeiro, Brasília, Belo Horizonte, Salvador, Porto Alegre, Curitiba, Recife

Foreign Destinations:

Miami, Orlando, Fort Lauderdale, Lisbon, Montevideo, Buenos Aires

Main Hub

Its hub focus cities are Viracopos International Airport (VCP) in Campinas, Brazil, its home for its extensive domestic and international network.

Frequently Asked Questions

Is free meal service available on Azul Airlines international flights?

Yes, Azul Airlines provides free-free-of-charge food and beverage on most international flights, including an international meal and a Brazilian meal option. Special diet meals are imported.

How do I book a group flight on Azul Airlines?

Group bookings (10 or more passengers) can be booked on the Azul Airlines website or with Azul Airlines' group reservation department. Travel in groups is subject to specific conditions and payment terms.

How do I print my Azul Airlines e-ticket?

Passengers can print and confirm Azul Airlines e-ticket on the Manage My Booking web page or mobile web page. E-tickets may also be forwarded by e-mail.

Azul Brazilian Airlines is flying high with the dream of providing cheapest prices, maximum comfort, and better services. While purchasing flight tickets online at Azul Airlines or travel centers or at customer service desk, the customers enjoy tension-free and hassle-free experience.