Call Now!
+1-866-829-1247How to Book on GOL Airlines
Online booking on GOL Airlines is a simple process that has been made efficient to suit travelers for convenience. GOL has various outlets where one can book from, from its website and mobile to the customer service phone line and its franchised travel agencies, to make booking convenient for local travel and even overseas.
Online Booking
It is most convenient to reserve a seat on the GOL Airlines website or mobile app. The passengers will have the following to do:
Select departure and destination cities using an easy-to-use interface.
View availability and prices in real time.
Select fare levels such as promotion fare, flexible fare, and superior fare.
Select class of seats and add-ons such as priority board and extra bag.
Pay safely by credit card, debit card, or award miles at loyalty clubs.
Rapid confirmation and GOL Airlines e-tickets for easy booking.
Booking by Travel Agencies
GOL Airlines air tickets are bookable by passengers through authorized travel agencies. Travel agents offer:
Personalized itineraries, such as hotel stay and car rental.
Easy payment facilities.
Booking facilities for business or group travels.
How to Book by Phone
GOL Airlines has a dedicated reservation number at 1-800-123-4567 from where the traveler can:
Get assistance in choosing the most appropriate flights and deals.
Arrange special travel like meals and wheelchairs.
Modify confirmed flights and transfer frequent flyer miles.
Manage My Booking
GOL Airlines also offers an online Manage Booking facility to its customers who wish to make alterations in their flights. From the facility, air travelers are able to:
Get flight information and change flights when needed.
Change or cancel flights (associated fees).
Change or confirm seat bookings.
Upgrade to Premium Economy or Business Class.
Print or forward their GOL Airlines e-ticket.
Cancellation Policy
GOL Airlines' cancellation policy varies based on their fare class and advance notice upon the time that the ticket was booked:
24-hour cancellation: The flight can be cancelled 24 hours beforehand with a refund if the ticket was booked seven or more days in advance.
Tickets can be refunded in full with lowest service charges.
Non-refundable tickets can be provided with a travel credit to use on a future flight.
The cancellation can be done through the GOL Airlines Manage Booking facility or customer care can be contacted.
Flight Change Policy
Flights can be changed by passengers according to the flight change policy of GOL Airlines, as stated below:
There are certain fare-type change charges.
Flight change needs to be executed prior to the departure schedule.
Any fare change is prepaid if a passenger upgrades to a more expensive flight.
Some promotion fares also include some with flight change limitations.
Upgradation on GOL Airlines
There are few upgrades on GOL Airlines for extra comfort for passengers who need it:
During the booking: Premium Economy seats or Business Class seats can be booked during a ticket booking.
After reservation: Upgrade can be availed using GOL Airlines Manage Booking facility.
By Smiles Miles: The upgrade can be performed by the members using the miles.
During check-in: Upgrade is available for purchase on the date of travel at the airport if it is available.
Baggage Policy
Strict baggage policy of GOL Airlines has been designed to serve the various travel purposes:
Carry-On Baggage:
Complimentary one carry-on bag and one personal item per passenger.
Baggage has to meet size and weight limits in order to be accepted on board.
Checked Baggage:
Permits differ according to ticket type and destination.
Free checking of bags is offered with some tickets, and with others, it is an extra charge.
Extra bags can be reserved at a reduced rate if booked in advance online.
Excess Baggage:
Haberdashery over the permissible size or weight incurs extra cost.
Sporting goods and skiing gear can be taken by the passenger for an extra charge.
Advance booking of extra baggage is available at special low rates.
Unaccompanied Minor Policy
Unaccompanied children have a special paid service with GOL Airlines:
-5 to 12 years old.
-They are escorted on board by flight attendants on the flight, with care and safety considered.
-Identification and contact details of parents/guardians who were flown are required.
-Unaccompanied minor fee is charged.
Principal Destinations Handled by GOL Airlines
GOL Airlines makes domestic and international flights to principal destinations:
Domestic Destinations:
São Paulo, Rio de Janeiro, Brasília, Salvador, Fortaleza, Belo Horizonte, Curitiba
Destinations Internacionais
Miami, Orlando, Buenos Aires, Montevideo, Santiago, Lima, Bogotá, Cancún
Hub Principal
Um dos mais importantes centros de operação da GOL Airlines é São Paulo-Guarulhos International Airport (GRU), que é um hub em voos no Brasil e estrangeiros.
Frequently asked question
GOL Airlines has food on international flights?
Yes, GOL Airlines is able to offer complimentary foods and snacks on additional intercontinental flights. The company provides international foods and local food to cater to various tastes.
How do I book a group on GOL Airlines?
Group travel (minimum 10 passengers) may be booked online or by telephone by contacting our group reservation department. Group fare and group payment facilities are offered by the airlines that bring convenience to passengers in booking in groups.
How can I print my e-ticket for GOL Airlines?
The passenger can print or save his/her GOL Airlines e-ticket from the Manage My Booking page of the website or app. The given email address can also be used while issuing e-tickets.
GOL Airlines focuses on providing low fares, efficient services, and serene flying experience. Whether GOL Airlines tickets are reserved online, an agent, or customer services, the customer experience is hassle-free and relaxed.