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+1-866-829-1247Icelandair is the national airline of Iceland, with convenient transatlantic travel, excellent cabin crew, and stopover stays so you can spend the night in Iceland on your way to your destination. If you are purchasing a ticket, changing a reservation, inquiring about baggage capacity, or require a special service, this book contains everything that you will require to make your journey easy.
How to Book a Flight
Icelandair has many convenient methods to book a flight, and booking is fast and easy to do.
- Easy & Quick Internet Booking
Fastest and easiest method to book a flight is on Icelandair web site:
-Go to www.icelandair.com
-Enter destination and departure city, travel date, number of passengers
-Find available flights, compare prices, select your option
-Customize your flight with the addition of baggage, meal, seat, and stopovers
-Secure online payment and instant e-ticket confirmation
- Mobile App Booking (Convenience On-the-Move)
Icelandair mobile app is convenient:
-iOS & Android supported
-Search for flights, just compare prices, just book tickets
-Change bookings, flight details, print mobile boarding passes
-See latest flight details
- Travel Agents & Booking Agents
For customers requiring help with multi-destination travel, multi-city flights, holiday bookings, there are travel agents-
-Airlines' tailor-made air holiday packages, e.g., Iceland stopovers
-Offer fare comparison, seat upgrade, etc.
-Over-holiday travelers and business travelers
- Telephone Booking (Customer Service Support)
When booking person-to-person, Icelandair customer service supports-
-Book by phone using customer service for bookings, fares, and flight modifications.
-Individual attention while handling special needs, travelling pets, and medical requirements.
Cancellation & Refund Policy
Icelandair cancellation and refund policies are ticket-based.
Ticket Cancellations & Amendments
Flex Fare Tickets: They can be edited and amended with or without fee.
Economy Standard Tickets: They are editable on charge based on fare conditions.
Economy Light Tickets: They are non-modifiable and are editable within 24 hours of booking.
Refund Policy
Refundable Tickets: They can cancel and get a full refund depending on the fare conditions.
Non-Refundable Tickets: This is earned as travel credits if the booking is done in advance.
No-Show Policy
If the passenger does not rebook a flight prior to departure and the flight's arrival, the entire worth of the ticket is lost and the rebooking and refunding are prohibited.
Manage Your Booking
There is also an Icelandair Manage Booking web page and app, through which the passenger can-
-Show and print flight information
-Change travel date, time, or destination
-Seat upgrade, bag purchase, or other service purchase
-Change or cancel flight as per fare rules
-Show back itinerary information and print e-ticket
-For Manage Booking, passengers should login using his last name and booking reference.
Check-in Facilities
Icelandair provides different check-in facilities to the traveler.
- Online Check-in (Recommended Most)
Functions 24 hours ahead of Icelandair website or mobile application. Allows customers to book seats, upgrade the service, and buy boarding passes.
- Mobile App Check-in
The travelers are provided with remote and on-demand check-in through the Icelandair app to save time at the airport. When remotely checking in, the passenger downloads the QR code boarding pass, which enables rapid boarding of the flight.
- Airport Kiosk Check-in
Large airports have machine-automated automatic self-service check-in machines where the passengers self-check in, print the boarding pass, and attach the baggage sticker.
- Special Check-in (Special Requirement)
Travelers with special requirements, i.e., infants, pets, or medical requirements, can check-in at airport counters.
Check-in Times
International Flight: 75-90 minutes before flight
Domestic Flights: 45-60 minutes before flight
Baggage Policy
Icelandair saves on its baggage policy by dealing with its fare basis.
Carry-On Baggage (Free Entitlement)
Economy Class: 1 cabin bag (up to 55 x 40 x 20 cm, up to 10 kg / 22 lbs)
Saga Premium Class: 2 identical-sized cabin bags, up to 10 kg each
Second Personal Item: Duty-free shopping bag allowance, laptop sleeve, or small handbag.
Checked Baggage Allowance
Economy Light: No included free checked bag (chargeable)
Economy Standard & Flex: 1 included free checked piece (23 kg / 50 lbs)
Saga Premium Class: 2 free checked-in (32 kg / 70 lbs)
Excess & Oversized Baggage
Additional weight, bulkier, or additional number of pieces of bags is excess baggage.
These are sporting equipment checked, musical instruments, etc.
Baggage Charges
Charge is category of ticket, destination-related, and frequent flyer-related.
Unaccompanied Minor Policy
Icelandair provides safe and comfortable air travel for unaccompanied minors.
This is levied as per Age Eligibility-
5-11 years: Unaccompanied minor service must be used
12-15 years: Optional on-demand service
Service Offered
Trained escort flight attendants to escort and care for the child onboard. Priority boarding, escorted boarding process, and escorted aboard service. Parents/guardians must wait at airport until flight departs
Fees: Additional fees vary based on the flight route.
Main Routes & Hubs
Icelandair offers convenient transatlantic flights between Europe and North America with Iceland in between.
Main Hubs
Keflavík International Airport (KEF) – Icelandair's base hub is well internationally connected.
Principal International Hubs
North America: New York, Boston, Chicago, Los Angeles, Toronto, Seattle, Denver
Europe: Amsterdam, Berlin, Copenhagen, London, Paris, Stockholm
Scandinavia & Nordics: Helsinki, Oslo, Reykjavik (domestic)
FAQs
- How do I modify changes in my Icelandair booking?
Customers can modify the booking by logging on to Manage Booking online or app.
- How do I obtain the best prices on Icelandair?
Book today at a low fare price. Subscribe to sales & discount on fares news. Make most of the Icelandair Stopover program for more value.
- What is free checked baggage allowance in Economy Class?
Standard and Flex economy customers can check 1 bag up to 23 kg (50 lbs) without any fee. Free checked bags are not applicable on Economy Light tickets.
Call us anytime at:
+1-866-829-1247