How to Use Your Philippine Airlines Reservation Number for Easy Booking

As one of Asia’s oldest carriers, Philippine Airlines (PAL) offers a global network of routes that travellers rely on for both domestic flights and international journeys. With digital bookings, mobile check‑in, and remote customer support all in play, understanding how to reserve, manage, and communicate about your flight with PAL is more essential than ever. In this blog, we’ll dive into every aspect of making a reservation on the Philippine Airlines, what you need to know before booking, your reservation number, how customer service can assist, the methods for reservation, and how to manage changes.

Reservation Essentials

When making a Philippine Airlines booking, you will see options to “Book a Flight” and “Manage My Booking” on the official website.

Here’s what you should know:

You can book domestic and international flights directly online or through the mobile app.
After completing your booking, you will receive a reservation number, also called a booking reference or e‑ticket number. For online bookings, this is typically a 16‑digit reference number.
If your booking was made via the PAL Reservations Hotline or at a ticket counter, the reference may differ (for example, 8 digits).
This booking reference allows you to manage your reservation, including changing details, selecting seats, adding meals, or checking in.

Why keep your reservation number handy?

Your reservation number is the key identifier for your booking. When modifying your itinerary, re‑routing flights, or contacting PAL customer service, having this number ready ensures a faster and smoother process.

Also read Philippine Airlines Baggage Policy

Understanding the Reservation Number

The reservation number with Philippine Airlines serves as your unique booking identifier, enabling both you and PAL staff to locate your flight details quickly. Here are some observations:

For bookings made online through PAL’s website or app, you’ll receive a 16‑digit reference number.
If your booking is through a sales agent, ticket office, or the reservations phone line, the reference could be different (for example, 8 digits).
You will find the reservation number on your booking confirmation email, ticket receipt, or via the “Manage My Booking” section of the official website.
When reaching out to PAL’s customer service or reservations hotline, it’s best to have your reservation number ready, along with your passenger name and travel date.

Methods for Making a Philippine Airlines Reservation

Philippine Airlines offers multiple convenient ways to book a flight, catering to both tech‑savvy travellers and those who prefer personal assistance:

Online Booking via Website:

Visit the official website and select “Book a flight”.
Enter your origin, destination, travel dates, number of passengers, cabin class, etc.
Choose from available flights, paying attention to schedules and fare rules. PAL publishes “all‑in” fares, including taxes and surcharges, via its website when available.
Enter passenger details, contact information, and payment method. Ensure you input names exactly as per the passport.
After successful payment, you’ll receive a booking confirmation email. This will include your reservation number, ticket number, flight itinerary, and fare conditions.
You may then go to the “Manage My Booking” section to view your booking, select seats, add baggage, or make changes.

Note: Seat selection is available through Manage My Booking (via myPAL Seat Select) and must be done at least a few hours before departure.

Mobile App Booking:

Download the PAL mobile app on iOS or Android.
Book flights, manage reservations, and check in on the go.
Ideal for receiving mobile notifications, e‑tickets, and digital boarding passes.

Reservations Hotline or Phone Booking:

Call the Philippine Airlines reservation hotline to speak directly with a booking agent.
Provide your travel details, passenger information, and payment method.
Agents can assist with complex itineraries, multi‑city flights, or special requests.
Make sure to note your reservation number for future reference.

Ticketing Offices or Airport Counters:

Book in person at PAL ticket offices or airport counters.
Ideal for travellers who prefer face-to-face service or need assistance with documentation.
Staff can provide physical receipts, confirm reservations, and answer queries about baggage or special services.

Book with Flightsquest:

Booking Philippine Airlines flights with Flightsquest is quick and easy:

Search Flights: Enter your origin, destination, dates, and passengers.
Select Your Flight: Compare schedules, fares, and choose the best option.
Enter Passenger Details: Fill in names exactly as per ID or passport.
Complete Payment: Pay securely and receive your confirmation with the reservation number.
Manage Your Booking: Track changes or access your itinerary anytime through Flightsquest.

Flightsquest lets you compare fares, book instantly, and enjoy a seamless reservation experience with Philippine Airlines.

Tip: Regardless of the method, always verify your reservation number, passenger details, and flight information immediately after booking. Keeping this information handy will make any future changes or inquiries with PAL customer service smooth and hassle‑free..

Also read How to Choose the Best Philippine Airlines Seat 2025

Manage, Change, or Cancel Your Booking

Plans can change, and Philippine Airlines makes it simple to manage your booking:

Online: Use the “Manage My Booking” page to view your reservation, change flights, select seats, cancel, or request a refund, depending on your fare rules.
By Phone or Ticket Office: For rebooking, rerouting, or refunds that aren’t urgent, contact the reservations hotline or visit a ticket office.
If you’re unable to view your booking: Go to the Manage My Booking page and enter your booking reference and last name to retrieve your reservation.
Special Cases: For situations like a no-show or other fare-specific rules, check PAL’s FAQs for guidance.

Tips for Smooth Reservation and Travel

Always double‑check names, dates, and routes before final payment, because changes can incur fees.
Keep your reservation number safe (email, screenshot, printout).
If you encounter issues online, don’t hesitate to call the reservations hotline early rather than waiting till the last minute.
For premium services (extra baggage, seat upgrades, lounge access), use the “Manage My Booking” section after reservation.
Reach out proactively if you require special assistance (mobility, medical, etc.).

FAQs About Philippine Airlines Reservations

Q1. What is a Philippine Airlines reservation number?

It is a unique code given after booking, used to manage or check your flight.

Q2. Where can I find my reservation number?

You can find it in your booking confirmation email, e-ticket, or under “Manage My Booking.”

Q3. Can I change my flight online?

Yes, you can modify flights, select seats, or add baggage through “Manage My Booking,” depending on your fare rules.

Q4. How do I contact Philippine Airlines for reservations?

Call the reservations hotline or customer service with your reservation number ready.

Q5. Can I cancel or get a refund?

Yes, cancellations and refunds are possible through “Manage My Booking” or the hotline, subject to fare rules.

Q6. What if I lose my reservation number?

Use the “Retrieve your booking” option online or contact the reservations hotline for help.

Q7. Are there other ways to book besides online?

Yes, you can book via the mobile app, reservations hotline, ticket offices, or through the trusted platform Flightsquest.

Conclusion

Booking and managing your Philippine Airlines flights has never been easier. By keeping your Philippine Airlines reservation number handy, you can make changes, select your Philippine Airlines seat, or access your itinerary quickly. Whether you need assistance, the Philippine Airlines customer service team is ready to help, and you can reach them via the Philippine Airlines reservation hotline or the Philippine Airlines reservation phone number for prompt support.

For a smooth and stress-free booking experience, consider using Flightsquest. Compare fares, secure the best options, and manage your Philippine Airlines reservations with ease. Don’t wait, book your next flight today with Flightsquest and enjoy seamless travel with Philippine Airlines.