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| IATA Code | JL |
| Total Routes | Approximately 199 routes (133 domestic + 66 international) |
| Top Route | Tokyo (HND or NRT) ↔ Sapporo (CTS)* |
| Airport Served | Approximately 91 airports (JAL departures) |
| Top Airport | Tokyo Haneda or Narita (depending on context) |
Japan Airlines (JAL) is a Japanese airline, headquartered in Shinagawa, Tokyo, and is Japan’s second-largest airline after ANA and widely regarded as the country’s flag carrier. Its main hubs are Tokyo’s Narita and Haneda airports, with secondary hubs in Osaka. It operates a fleet of 279 aircraft. The JAL Group includes subsidiaries like J-Air and Japan Transocean Air, serving over 220 destinations in 35 countries. A member of the Oneworld alliance, JAL offers both passenger and cargo services globally.
Book Japan Airlines flights via FlightsQuest for a hassle-free experience. You can quickly search and compare prices, pick the best travel times, and choose the flight that fits your needs. The website is simple to use and shows the latest deals, so you can find great offers on JAL flights. FlightsQuest helps you book your trip easily and at the best price.
Step-by-step online booking via FlightsQuest
Visit the FlightsQuest website.
Enter your travel details such as trip type, departure and arrival cities, travel dates, and number of passengers.
Search and compare options.
Choose the best flight that suits your schedule and budget.
Enter your details like name, contact info, and passport details (for international travel).
Make payment and confirm the booking.
Receive confirmation with your e-ticket and booking reference by email.
Phone booking assistance for direct support:
You can call FlightsQuest’s customer support team for help with flight selection, booking over the phone, flight changes or cancellations, and special requests such as meals, seat selection, and wheelchair service.
Modify your Japan Airlines booking via FlightsQuest to change your travel dates or flight times (fare difference may apply), update passenger information (e.g., name corrections), pre-purchase extra checked baggage allowance, select special meals (vegetarian, kosher, halal, etc), view and print your e-ticket or boarding pass and change your phone number or email to receive flight updates and notifications.
Advance seat selection: Japan Airlines allows advance seat selection for most fares and cabin classes, where you can select your seat during booking or later via the Manage Booking option.
Free vs paid seating options: Seat selection is free in First and Business Class, while Premium Economy also includes free seat selection for most fares, though some discounted tickets may have restrictions. In Economy Class, standard seats are generally free, but preferred seats such as those with extra legroom or at the front of the cabin may require an additional fee.
How to choose: You can select during booking from the seat map before payment, and after booking through the Manage Booking, or by calling FlightsQuest.
Japan Airlines offers several ways to upgrade your seat from Economy or Premium Economy to a higher cabin using cash, bidding, or mileage, depending on your ticket type and route.
Cabin Upgrades: You can upgrade from Economy to Premium Economy or Business Class, depending on your fare type and availability.
Paid upgrades: Paid upgrades depend on your fare rules and may be possible online or at the airport.
Bid upgrade: It is available for eligible international flights booked via JAL, with bids accepted up to 48 hours ahead.
Upgrades using loyalty points: JAL Mileage Bank members can use miles to upgrade on eligible international JAL-operated flights. Upgrades must be requested online at least 25 hours before departure.
Airport upgrades: Same-day upgrades using miles may be possible at the airport for award ticket holders if seats are available.
24-hour risk-free changes: You can change or cancel your flight within 24 hours of booking if booked at least 7 days before departure with no change fee. Fare differences may apply.
Fare Difference: You will pay the fare difference if the new flight costs more.
Change Fees: Change fees vary by fare type such as flexible fares are usually free, while others may have fees depending on route and how you booked.
How to change: By phone through JAL’s reservation center or via FlightsQuest, and you can also change at the airport, though extra service fees may apply.
24-hour cancellation rule: You can cancel within 24 hours of booking if booked 7+ days before departure with no cancellation fee and get a full refund.
Refundable vs non-refundable fares: Refundable fares allow free cancellation anytime, while non-refundable fares may incur cancellation fees.
Cancellation charges and travel credits: Fees vary by fare type and timing, while some non-refundable tickets may be converted to travel credits.
No-show rules: Missing your flight without canceling usually means losing the ticket value.
Carry-on baggage: 1 bag + 1 personal item, max 10 kg, size up to 55 x 40 x 25 cm.
Checked baggage:
Economy/Premium Economy: 2 bags, 23 kg each.
Business/First: 3 bags, 32 kg each.
Oversized/Excess Baggage: Extra bags and overweight or oversized items incur fees starting around $100-$600, depending on size and weight.
Infants: Same baggage allowance as adults, plus stroller or child seat allowed free.
Online & Mobile Check-in:
Opens 24 hours before flight and is 1available via the JAL website or app.
You can print your boarding pass at home or use a mobile boarding pass.
Airport Check-in:
Arrive at least 60 minutes before international flights and 30 minutes before domestic flights.
Self-baggage drop available at major airports.
Boarding Pass Download: You can get your boarding pass via email, download it to your phone, or add it to mobile wallets like Apple Wallet. Some airports may not accept screenshots.
Age requirements:
UMNR service is mandatory for children aged 5–11.
For children aged 12–17, it is optional upon request.
Children under 5 are not allowed to travel alone.
Required Documents:
A consent form/statement of responsibility must be completed, signed by the guardian, and submitted before travel.
Provide contact details for guardians at departure, arrival, and any connecting airports
Booking process:
It must be booked by phone through FlightsQuest.
It requires a signed consent form and contact details for guardians.
Supervision & Care:
JAL staff will assist the child with check-in, boarding, and arrival.
Parents must accompany the child to the airport.
Early boarding and in-flight care are provided.
Fees:
Around USD 150 (one-way) per child.
No child fare discounts apply.
Restrictions:
No connecting flights with other airlines.
No overnight layovers or final flights of the day.
No ground transfers for children under 15.
Tokyo Haneda (HND) – New York (JFK): A major route for business travelers and tourists between two global financial centers.
Tokyo Haneda (HND) – Los Angeles (LAX): Key for U.S.–Japan leisure travel, entertainment industry, and tech connections.
Tokyo Narita (NRT) – Chicago O’Hare (ORD): Serves business travelers and connects the Midwest U.S. to Japan.
Tokyo Haneda (HND) – San Francisco (SFO): Strong demand from tech and business sectors, as well as West Coast leisure travel.
Tokyo Haneda (HND) – Seattle (SEA): Popular with tech professionals and frequent flyers heading to/from the Pacific Northwest.
Tokyo Narita (NRT) – Dallas-Fort Worth (DFW): Strategic American Airlines partner route for U.S. domestic connections.
Tokyo Haneda (HND) – Bangkok (BKK): High-traffic route for business, medical travel, and Thai tourism. Tokyo Haneda (HND) – Singapore (SIN): Strong financial, corporate, and premium travel demand. Tokyo Haneda (HND) – Hong Kong (HKG): Frequent route for commerce, shopping, and short-term leisure. Tokyo Narita (NRT) – Sydney (SYD): Key Australia–Japan leisure and holiday travel route. Tokyo Haneda (HND) – Seoul Gimpo (GMP): Business and quick city break trips; heavy daily frequency.
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