Avianca Airlines Booking: Online Booking, Ticket Options, Group Fares, and More

Booking with Avianca is a smart choice if you are looking for flexibility, value, and a premium experience. Whether you’re planning a solo adventure, a business trip, or organizing group travel, understanding the Avianca Airlines booking process can save time, money, and stress. In this guide, we’ll walk you through Avianca Airlines online booking, group booking options, ticket classes, how to manage your reservation, and more.

Methods for Avianca Airlines Booking

When you begin your Avianca Airlines booking, you can select from several official methods, depending on your travel needs and convenience.

Book Through Flightsquest: If you want expert assistance and fare comparison, Flightsquest offers a seamless way to make your Avianca Airlines booking. You can evaluate fare types, secure better deals, and get support throughout the ticket process. It’s also ideal for managing Avianca Airlines group bookings efficiently.

Avianca Mobile App: With the mobile app, you can make your full booking journey on your phone. It’s one of the fastest ways to handle an Avianca Airlines booking on the go.

Contact Centre: This method is ideal if you need help selecting fare types, modifying an existing booking, or if your itinerary includes special requests. A representative will guide you through completing your Avianca Airlines ticket booking.

Airport Ticket Counters: You can also book your flight directly at the airport. This is useful for last-minute travel plans, flights departing soon, or if you need face-to-face assistance.

How to Do An Avianca Airlines Online Booking

• Visit the Flightquest website and go to the ‘ Book’ section.

• Enter your travel details, such as origin, destination, travel dates, and number of passengers, to start your Avianca Airlines ticket booking.

• After flight options appear, select a fare type that best suits your needs. Avianca offers Basic, Classic, Flex, and Business fares.

• During the online booking, you can add optional services, such as seat selection, checked baggage, and priority services via the “Customize Your Trip” page on the website.

• Finalize payment to complete your Avianca Airlines booking. Once done, you’ll receive a booking code (PNR) that’s your reference for check-ins or changes.

Make Your Avianca Airlines Booking with Flightsquest

When it comes to making your Avianca Airlines booking, using a platform like Flightsquest can bring real advantages. You can instantly compare all fare types (Basic, Classic, Flex, Business) with total prices shown upfront, choose the lowest rate, add baggage or seats, and handle individual or group bookings in one go. Enjoy secure payment, 24/7 expert support for fare rules, changes, or refunds, and receive your official Avianca PNR and e-ticket immediately.

• Visit the Flightsquest website.

• Enter departure city, destination, dates, passengers, and class.

• Click “Search Flights”.

• Filter or sort results and choose your flight.

• Enter passenger details (name, DOB, passport if international).

• Add extras (seats, bags, insurance) if needed.

• Review the itinerary and total price.

• Make the payment.

• Receive the e-ticket and confirmation email instantly.

Also read Avianca Airlines Baggage Allowance Guide 2025 

Fare Types and What They Mean

Avianca’s fare structure is designed to offer flexibility and choice:

• Basic or Light: Designed for travelers who want to travel light. Includes only a personal item, little flexibility, and less baggage.

• Classic: Adds a carry-on, a checked bag (23 kg), basic seat selection, and moderate change allowances.

• Flex: Offers more change flexibility, refundable before flight, plus baggage and seat perks.

• Business Classic: Premium benefits, with one carry-on, two checked bags, changes (with a fee), lounge access, priority services.

• Business Flex: Offers full refundability before flight, plus all Business Classic advantages.

As of November 11, 2025, Avianca replaced its old Business fare with Business Classic and Business Flex options.

How to Make an Avianca Airlines Group Booking

If you’re coordinating travel for a large number of people, Avianca Airlines group booking is the way to go. Here’s how it works:

Meet the group requirement:

Avianca considers a group to be 10 or more passengers traveling for the same purpose. Adults, children ages 2 to 12, and infants under 2 (without a seat) can all be part of the group.

Submit the Group Reservation Form:

Go to Avianca’s official Help Center and fill out the Group Reservation Form with your trip details. This starts the booking process.

Receive your quote:

Avianca reviews your request and sends you a custom price quote within 48 hours.

Accept and pay:

If you accept the quote, Avianca gives you a 24–hour window to complete the full payment using the payment link they provide.

The quote stays valid for 72 hours. If payment is not made, the airline may release the seats.

Fare type for groups:

All group bookings are issued under the Classic fare, which includes one checked bag and other Classic–fare benefits.

Add extra services:

After ticketing, you can add extras for each traveler, such as seat selection or baggage, through Avianca’s contact center.

Group seat assignment:

Avianca assigns seats in advance to keep the group together, following the Classic fare rules.

Check-in:

Each traveler can check in individually online or through the app.

If there are children or infants in the group, some passengers may need to complete check-in at the airport.

Managing Your Avianca Airlines Booking

Once your Avianca Airlines booking is confirmed, you may need to check in, make changes, or review your baggage options. Here is a clear breakdown of how to manage your booking:

Online Check-In:

Avianca offers free online check-in for all fare types. Here are the check-in timeframes:

• Opens 48 hours before international flights.

• Opens 24 hours before flights to and from the U.S., Puerto Rico, and Canada.

• Closes 60 minutes before international flights.

• Closes 45 minutes before domestic flights (such as within Colombia or Ecuador).

If you plan to check in at the airport, Avianca recommends arriving:

• 3 hours before international flights.

• 2 hours before domestic flights.

Changes and Refunds:

Your ability to change or refund your ticket depends on the fare type you purchased.

• Flex and Business Flex fares allow itinerary changes and refunds before the flight.

• Basic, Light, and Classic fares:

• Changes may be possible, but a fee applies.

• Refunds before the flight are generally not allowed according to Avianca’s policy.

If your booking includes an infant (10 days to 24 months), you must provide the infant’s ticket number and related ticket details when requesting a refund.

Baggage Policy:

Your baggage allowance is also based on your fare type:

• Classic, Flex, and Business fares include checked baggage.

• Classic includes one checked bag (up to 23 kg) and a carry-on up to 10 kg.

• Business Classic and Business Flex typically include two checked bags (up to 32 kg each).

Avianca also allows you to bring sports equipment. For Classic, Flex, and Business fares, you can use your first checked bag allowance to check sports equipment (up to 23 kg and 158 cm) without an extra charge, as long as it meets the size rules.

If your baggage is overweight or oversized, you will need to pay additional fees according to Avianca’s policy.

Also read Avianca Airlines Business Class Guide 2025

Key Considerations for Avianca Airlines Ticket Booking

Here are a few other important things you should know about Avianca Airlines ticket booking:

• After you complete a reservation, the booking code (PNR) that Avianca issues is essential. You’ll need it for check-in, managing your trip, and any future modifications.

• If your payment goes through a security verification system, you may need to present the same credit or debit card at the airport. According to Avianca’s fare policy, they might ask for the card used during payment when you check in.

• For changes, even if your fare allows it (for example, Flex or Business Flex), you may still need to pay the difference in fare or any extra taxes when modifying your itinerary.

• In group bookings, LifeMiles are not earned. Avianca states that group bookings made under Classic fare conditions do not accumulate LifeMiles because they already come with a preferential price.

FAQs About Avianca Airlines Booking

Q1. How can I make an Avianca Airlines booking online?

You can book flights directly on the Avianca official website or mobile app by choosing your route, selecting a fare, and completing payment.

Q2. When does online check-in open for Avianca flights?

Online check-in opens 48 hours before international flights and 24 hours before flights to or from the U.S., Puerto Rico, and Canada.

Q3. Can I change my Avianca Airlines booking after purchase?

Yes, but it depends on your fare type. Flex and Business Flex allow changes, while Basic, Light, and Classic fares may require a fee.

Q4. Are refunds allowed on Avianca tickets?

Refunds are permitted for Flex and Business Flex tickets. Basic, Light, and Classic fares generally do not allow refunds before the flight.

Q5. How do I make an Avianca Airlines group booking?

Groups of 10 or more can submit Avianca’s Group Reservation Form through the Help Center. Avianca will send a quote within 48 hours.

Q6. Can I earn LifeMiles on all Avianca bookings?

No. Group bookings made under Classic fare conditions do not earn LifeMiles because they are already discounted.

Q7. What baggage is included with Avianca tickets?

Classic, Flex, and Business fares include checked baggage, while Basic and Light fares do not. Carry-on allowance varies by fare type.

Conclusion

Avianca Airlines continues to be one of Latin America’s most trusted carriers, offering travelers flexible options, reliable service, and an easy booking experience. Whether you prefer the convenience of Avianca Airlines online booking, need to arrange travel for a large group through Avianca Airlines group booking, or simply want a smooth and fast process for your next Avianca Airlines ticket booking, the airline provides clear policies and modern tools to help you plan confidently.

Head over to Flightsquest now, compare fares, manage group reservations, and secure your Avianca Airlines ticket booking with ease. Don’t wait and make your Avianca Airlines online booking through Flightsquest today and unlock the best value.