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How to Cancel Singapore Airlines Flight | Refund Rules and Online Process

Travel plans can change anytime due to emergencies, medical reasons, visa delays, or rescheduled journeys. Singapore Airlines understands this and offers a flexible system to manage bookings, cancellations, and changes. Known as one of the world's best airlines, Singapore Airlines serves passengers in more than 75 destinations worldwide with a customer-first approach.

If you’re wondering how to cancel a Singapore Airlines flight or what happens during canceled Singapore Airlines flights, then this guide is just for you.

Can You Cancel a Singapore Airlines Flight?

Yes, you can cancel Singapore Airlines flight bookings in most cases, especially if you booked directly through the airline’s website, mobile app, or customer service. However, whether you receive a refund depends on your fare type and ticket conditions.

According to the official Singapore Airlines Cancellation and Refunds policy, the value of your refund is determined by your fare rules. Some promotional or discounted fares may be non-refundable, while flexible fares usually offer better cancellation benefits. All approved refunds are issued to the original form of payment.

How to Cancel a Singapore Airlines Flight Online

Cancellation can be done online only if your booking qualifies. Singapore Airlines allows easy online cancellation via its website. Follow these steps:

  • Go to Manage Booking on the official website.

  • Enter your booking reference and last name.

  • Select the flight you want to cancel.

  • Click Cancel Booking.

  • Review cancellation terms based on your fare rules.

  • Submit refund request (if eligible).

Also read Singapore Airlines Baggage policy

Singapore Airlines Refund Rules

Refund eligibility for a Singapore Airlines flight cancellation depends on the type of fare you purchased. Each fare category has different refund conditions:

Fare Type

Refund Eligibility

Lite Fare

Usually non-refundable

Value Fare

Refundable with a fee depending on route and fare conditions.

Standard Fare

Refundable with a cancellation fee

Flexi Fare

Refundable with minimal or no cancellation fee


Once you submit a refund request, Singapore Airlines begins processing it, but the time it takes to receive the amount may vary depending on your bank or payment provider. Refunds are always returned to the original form of payment.

Who Qualifies for 24-Hour Risk-Free Cancellation?

Singapore Airlines offers a 24-hour risk-free cancellation policy, but it applies only under specific conditions. If you booked your ticket through the Singapore Airlines United States website, you are allowed to cancel your reservation within 24 hours of booking without any cancellation fee as long as your flight is at least 7 days away.

This policy gives travelers extra flexibility to correct mistakes or change plans shortly after booking.

Singapore Airlines Flight Change Option

Before you decide to cancel a Singapore Airlines flight, it’s worth considering whether a Singapore Airlines flight change would work better for your travel plans. If your schedule is flexible, you can modify your travel date, time, or even destination through the Manage Booking section on the official website.

Change fees and fare differences may apply depending on your ticket type and fare conditions. Flexible and Standard fares usually allow changes with a fee, while Lite fares may have more restrictions.

Singapore Airlines Rebooking Options

If you don’t want a refund and prefer not to cancel your ticket, you may choose the Singapore Airlines rebooking options. This is a convenient alternative when:

  • Your travel dates changed.

  • You miss a flight due to genuine or unforeseen reasons.

  • You need to reschedule instead of canceling your trip.

Rebooking can be done online through the Manage Booking section or by contacting Singapore Airlines customer support. Keep in mind that rebooking is subject to flight availability, and you may need to pay a fare difference along with a change fee, depending on your fare type and route.

What Happens if Singapore Airlines Cancels Flights?

Sometimes Singapore Airlines canceled flights due to reasons beyond the airline’s control, such as severe weather, operational issues, or government travel restrictions. When this happens, Singapore Airlines provides support and alternatives to affected passengers. In most cases, the airline offers:

  • Free rebooking on the next available Singapore Airlines flight.

  • Option to change travel dates without additional change fees.

  • Refund for the unused portion of the ticket if you choose not to travel.

Singapore Airlines always notifies affected passengers by email or phone.

Also read Singapore Airlines Refund and 24-Hour Cancellation Guide

When to Contact Singapore Airlines Support?

In most cases, you can manage cancellations and changes online. However, you should contact Singapore Airlines customer support if:

  • You are unable to cancel your flight online.

  • You booked through a travel agent or third-party website.

  • Your refund request is taking longer than expected.

  • You need documentation for travel insurance.

  • You require assistance due to a medical emergency.

Their support team can guide you with special cases, documentation, or complex bookings.

FAQs about Canceling Singapore Airlines Flight

Q.1: How to cancel a Singapore Airlines flight if I used KrisFlyer miles?

  • You can cancel using Manage Booking, but miles and taxes may be refunded according to the award ticket rules.

Q.2: Can I cancel only one passenger in a group ticket?

  • Yes, partial cancellation is allowed in some cases, but you may need to contact customer service.

Q.3: What if Singapore Airlines cancels my flight?

  • For canceled Singapore Airlines flights, you can choose a refund or free rebooking.

Q.4: Will I get a refund if I cancel my Singapore Airlines ticket?

  • Refund eligibility depends on your fare type. Flexi and Standard fares are usually refundable, while Lite fares are mostly non-refundable.

Q.5: Can I change my flight instead of canceling it?

  • Yes, instead of canceling, you can choose a Singapore Airlines flight change and modify your travel date or route, subject to fare difference and change fees.

Q.6: How long does a Singapore Airlines refund take?

  • Refunds are processed to the original form of payment. Processing time varies by bank but may take up to 4–6 weeks.

Q.7: Can I rebook later after canceling?

  • If you choose Singapore Airlines rebooking options, you must rebook before cancellation. After full cancellation and refund, you cannot rebook later using the same ticket and must buy a new ticket.

Final Thoughts

Knowing how to cancel Singapore Airlines flights helps you stay in control of your travel plans. Whether you need to cancel Singapore Airlines flight bookings, deal with Singapore Airlines canceled flights, the airline offers flexible solutions. You can request a refund, choose a Singapore Airlines flight change, or use Singapore Airlines rebooking options if you prefer to reschedule instead of canceling.

For stress-free bookings, easy changes, and expert support, book your next trip with Flightsquest. Get the best fares on Singapore Airlines with flexible cancellation assistance. Flightsquest offers easy support and exclusive flight deals, 24/7 travel assistance, fast rebooking support, and the best airfare deals.

Book smarter today at Flightsquest, where travel meets convenience.


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