Singapore Airlines Flight Change Policy|How to Change or Rebook a Flight

Singapore Airlines’ flight change policy explains when and how you can modify your booking, including changes to the date, time, or route of your flight. Here are the key points:

• You can usually make flight changes directly through the Manage Booking portal on the Singapore Airlines website or mobile app.

• Only tickets that allow changes (i.e., your fare class is change-permissible) can be modified.

• If your original ticket was not changeable (for example, a very restrictive promotional fare), changes may be disallowed or incur high fees.

• When a schedule change is made by the airline (they alter departure times or flights), Singapore Airlines has a “Schedule Change Policy” that often allows rebooking without penalty or additional charge in certain circumstances.

• In case of disruptions or emergencies, you may request assistance through the changes and refunds form.

In short, your fare rules, how early you request the change, and whether the airline made the schedule change all determine your options and fees.

Singapore Airlines flight change fee or cost

A “Flight change fee” refers to what you might have to pay (beyond fare differences) to modify your ticket. Here’s what you should know:

Service fees:

Singapore Airlines collects service fees when performing ticket reissues or modifications via call centers or reservations, typically USD 50 (or local equivalent) for reissues.

No fees online:

However, if you change your booking online or via the official website/app (and your fare allows it), these service fees may not apply. The airline states that ‘no ticketing fees are collected for ticket issues and reissues on the Singapore Airlines website or SingaporeAir mobile app.’

Fare type matters:

The fare rules table for different fare types shows that more flexible fares (e.g., “Flexi” fares) allow complimentary changes (i.e., no extra change fees), whereas less flexible fares require charges.

Fare difference applies:

As a general principle, when you change to a more expensive flight, you must pay the fare difference. If the new flight costs less, you may or may not get a refund or credit depending on fare rules.

In short, the cost of changing your flight depends on your fare type, how you make the change, and the price difference between your old and new flight.

Also read Singapore Airlines Business class

Singapore Airlines flight change rules and restrictions

Here are the main things to know before changing your flight with Singapore Airlines:

Fare class matters:

As repeated above, changes depend on the fare’s conditions. Some basic or promotional fares are non-changeable.

Change before departure:

You must make changes before the flight’s scheduled departure (you cannot retroactively change after the flight has left). Whether there's a minimum time (e.g., 2 hours before departure) may be specified in fare conditions.

Online vs offline changes:

• If you booked directly with Singapore Airlines (via its website or office), you can often change online.

• If your ticket was issued via a travel agency or partner, you may have to go through them to make changes. Singapore Airlines notes that only bookings made on singaporeair.com or from a Singapore Airlines office can be changed online.

Service fees at call centers/counters:

In many markets, a USD 50 equivalent service fee is applied via call-center reissue, but amounts may vary by country or currency.

Schedule changes by the airline:

When Singapore Airlines changes the schedule (flight time shifts, cancellations, route changes), the airline may allow rebooking into another flight without additional penalty, per its schedule change policy.

Validity of reissued tickets:

When a change is accepted, a new ticket is issued. The fare rules, validity, and conditions of the new ticket apply from the date of reissue. Sometimes an endorsement (such as “SC SQXXX/DDMMM”) is inserted to document the schedule change.

One-time complimentary rebooking (legacy policy):

For tickets issued on or before July 31, 2022, Singapore Airlines allowed one free rebooking (i.e., one change without a fee). But that waiver no longer applies to tickets issued after that date.

Note: Because of these rules, always check your fare conditions and booking source before making changes it helps avoid unexpected fees or restrictions.

Also read How to Select Seats on Singapore Airlines 

Singapore Airlines flight date change

When you want to change the date of your Singapore Airlines flight, here’s how you go about it (and what to watch out for):

How to change flight date:

• Go to Manage Booking: On the Singapore Airlines website, use “Manage Booking.” Enter your booking reference (PNR) or e-ticket number and your surname.

• Select the flight leg to change: Choose which segment (outbound, return, etc.) you want to modify.

• Pick the new date/flight: Browse alternative flights for your route. If your fare allows, a date/time change is an option.

• Review fare difference and fees: The system will compute any fare difference you owe plus any applicable service/ change fees (unless your fare permits a free change online).

• Confirm and reissue ticket: Once you accept, you pay any due amount and get a new itinerary via email.

• Alternatively, contact the airline or your travel agent: If online change isn’t allowed (e.g., agent-booked or fare not eligible), you may need to call Singapore Airlines or ask your agent to process the change.

Important things to know before changing your flight:

• The new flight must typically be on the same route (origin/destination), unless your fare allows rerouting.

• If the same fare class is available for your new date, costs may be smaller (just taxes or service fee). If not, you’ll pay the difference.

• If your new flight's fare is higher, you pay the difference.

• If it's lower, whether you get credit or a refund depends on fare rules (often, no refund for downgrades).

• The date change must happen before your original flight’s departure.

• Always check the fare conditions carefully; some fares limit how late or early you can move your date.

Because “changing flight dates” is a common need, Singapore Airlines designs its Manage Booking system to support that, but within the constraints described above.

Tips for a smooth change and best practices

• Act early: The further ahead you request change, the more options you have (and likely lower fees).

• Check fare rules: At booking time, you must check the fare rules (it pays to choose a more flexible fare if you expect change).

• Use online self-service: It often avoids extra service fees.

• Keep documentation: Save emails and screenshots when you make a change, in case of disputes.

• Monitor changes by the airline: If Singapore Airlines changes your schedule, you may get free rebooking.

• Use travel agents if booked via them: Sometimes they negotiate or help with changes.

• Have alternative dates ready: Flexibility helps you pick lower-cost swap options.

• Check for waiver policies: In times of disruption (e.g., pandemics, weather), airlines may temporarily waive change fees.

FAQs about Singapore Airlines flight change

Q.1: Can I change my Singapore Airlines flight?

Yes, you can change your flight if your fare type allows it. Some promo or Lite fares are non-changeable.

Q.2: How can I change my Singapore Airlines booking?

You can change it online through the Manage Booking page or the Singapore Airlines mobile app if you booked directly.

Q.3: Is there a fee to change my flight?

Yes, a change fee may apply depending on your fare type. Online changes are often cheaper than call center or counter requests.

Q.4: What if Singapore Airlines changes my flight schedule?

If the airline reschedules or cancels your flight, you can usually rebook another flight without extra charges.

Q.5: Can I change a flight booked through a travel agent?

No, not directly. You’ll need to contact the travel agent or partner airline to make changes.

Q.6: What happens after I change my flight?

A new ticket will be issued, and the updated fare rules will apply to your new booking.

Q.7: Do I have to pay the fare difference?

Yes, if your new flight costs more, you must pay the fare difference. Refunds for cheaper flights depend on fare rules.

Conclusion

Understanding the Singapore Airlines flight change policy helps you stay flexible when plans change. The Singapore Airlines flight change fee varies based on your fare class and how you make the change. Online changes are usually cheaper, while call center or counter changes may include extra service fees. Always review the Singapore Airlines flight change rules before making updates. If you need a Singapore Airlines flight date change or are changing flight dates, do it early to get more options and lower costs.

If you’re ready to book a Singapore Airlines flight with clarity on change options, pick your flights via Flightsquest. We not only compare fares but also help you filter by flexibility, so you travel confidently that changes (if needed) will be smoother. Head to Flightsquest now and find a ticket that gives you both value and flexibility.