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Turkish Airlines Full Refund Policy and Cancellation Rules
If you’re planning to fly with Turkish Airlines, knowing their refund policy can really save you from unnecessary stress. Turkish Airlines is one of the world’s leading airlines, flying to over 340 destinations in more than 130 countries, and they carry millions of passengers every year. Because plans can change, their refund rules are designed to be flexible. For example, eligible tickets can be fully refunded within 24 hours of purchase, which is a big help if you need to make a quick decision or fix a mistake.
In this guide, I’ll explain the Turkish Airlines refund policy in simple terms, so everything stays clear and accurate. Whether your plans change suddenly or you just want peace of mind, understanding this policy can make your journey much smoother.
To begin with, the Turkish Airlines ticket refund policy depends on a few key things: when you booked your ticket, what type of fare you chose, and whether there are any issues with your flight. It’s all about finding a balance between passenger convenience and airline rules, and in most situations, the process is quite straightforward.
The 24-Hour Free Refund Window
One of the best things is the Turkish Airlines 24-hour refund rule. It’s especially helpful if you make a quick booking and later realize something needs fixing.
Here’s how it works in simple terms:
If you book your ticket through Flightsquest
And your first flight is at least seven days away
You can cancel the ticket within 24 hours of purchase and get a full refund
This applies to both regular and award tickets, even if the fare is usually non-refundable. It’s great if you notice a mistake, like the wrong travel date or passenger name, or if your plans change soon after booking.
Important things to keep in mind:
The ticket must be unused
The refund request must be made before the 24-hour window ends
Extra services like seat selection or additional baggage are not refunded under this rule
This 24-hour full refund is not available for tickets booked through travel agents, call centers, or ticket offices (except for specific U.S.-related flights, see below)
Exceptions: Multi-city bookings, changed tickets, tickets bought via bank transfer/EFT, and certain hold-the-price options are not eligible for this online 24-hour refund
Special rule for flights to or from the United States: Turkish Airlines offers a 24-hour risk-free full refund for tickets to/from the U.S. purchased at least 7 days before departure. This applies across all sales channels in the United States (including call centers and ticket offices) for tickets bought on or after January 1, 2023. If you have booked with Flightsquest, you can have 24/7 customer support with any flight-related queries.
Ready to book without worries? Choose Flightsquest for seamless Turkish Airlines reservations and expert guidance on refunds.
Review weight and size limits under the Turkish Airlines baggage policy before traveling.
Refund Rules for Different Fare Types
When it comes to the Turkish Airlines full refund policy, everything depends on the type of ticket you have.
Domestic Flights (Turkey and Northern Cyprus)
EcoFly fares:
Some classes, such as Q, T, L, V, P, W, U, and F, are non-refundable.
Cancellations not permitted within 12 hours before departure.
If you cancel 12 hours or more before departure, TRY 1450 is deducted (TRY 1950 for Ercan/Northern Cyprus flights), and the rest is refunded, excluding ticketing service fees.
For no-shows, only airport taxes are refunded.
ExtraFly fares:
Lower deductions: e.g., TRY 650 if 12+ hours before (TRY 950 if 1-12 hours; higher for Ercan flights).
Cancellations not permitted within 1 hour before departure.
PrimeFly fares:
More flexibility: No deduction if canceled 12+ hours before departure (domestic); small deduction if closer.
Business Class:
Full refund possible if canceled 12+ hours before; higher deductions (up to TRY 3500 domestic, higher for Ercan) if closer to departure.
Cancellations not permitted within 1 hour.
(Note: Exact fees and timings can vary slightly; always check your specific fare rules at the time of booking.)
International Flights:
International tickets follow branded and non-branded fare rules.
Promotion fares are non-refundable, and only taxes are returned.
Semi-flexible and flexible fares allow refunds with deductions, calculated by subtracting the used portion of the fare.
Important Points to Remember
Ticketing service fees are not refunded unless the airline causes the disruption.
Partially used international tickets are refunded based on global fare calculations.
Lower promotional fares are usually non-refundable.
Deductions may be higher on certain routes, such as Ercan flights.
No-shows usually lose the ticket value and receive only airport taxes.
Complete your journey smoothly by following Turkish Airlines check in options online or at the airport.
Handling Refunds for Flight Disruptions
Flight problems can happen, and Turkish Airlines has options in place when they do. If your flight is affected by a cancellation or delay, the Turkish Airlines refund request process gives you clear choices.
Flight cancellations: If Turkish Airlines cancels your flight, you can choose a full refund instead of rebooking, especially if you don’t want an alternative flight.
Flight delays: Refund eligibility depends on how long the delay is, in line with passenger rights rules.
If there’s a schedule change or an extraordinary situation, such as bad weather, you’re allowed to cancel and request a refund based on your fare conditions. For partially used tickets, refunds are calculated on a prorated basis using international standards.
Refunds are processed to your original payment method, and no extra fees are charged. If you booked your ticket through a travel agent, you’ll need to contact them to handle the refund.
Overall, this smooth handling of refunds during disruptions shows how Turkish Airlines focuses on passenger convenience and fairness when plans don’t go as expected.
How to Make a Turkish Airlines Refund Request
Requesting a refund is simple, especially online. If you’re within the 24-hour window, log in to Flightsquest if you’ve booked with us or the official website or app and cancel your ticket directly. Refunds go back to your original payment method, and bank transfers are usually processed within a few days.
For other situations, you can request a refund through a sales office, by calling support, or via online channels if your ticket allows it.
Keep in mind that multi-city bookings, changed tickets, and tickets bought via bank transfer aren’t eligible for the free 24-hour refund. Award ticket changes have separate rules, and hold-the-price options aren’t refundable until the ticket is purchased. Always check your confirmation email for details.
Log in to manage your booking quickly
Contact support for complex cases
Refunds are issued in the original form of payment, with applicable deductions
For hassle-free bookings and refund support, go with Flightsquest, your trusted partner for Turkish Airlines trips.
Choose your preferred seat conveniently with Turkish Airlines seat selection during booking or check in.
Additional Notes on Refunds and Services
Along with your ticket, it’s important to know that extra services follow different refund rules.
Extra baggage and seat selection fees are non-refundable, even during the 24-hour refund period.
If your flight is changed involuntarily, you can request a refund for these extras and purchase new ones at Turkish Airlines offices.
Hold-the-price fees are refunded only after you actually buy the ticket, allowing you some time to decide without losing the fare.
For tickets booked online, you’ll receive confirmation by email, and refund processing times depend on the payment method used. Overall, these rules help keep the Turkish Airlines refund 24-hour policy and later refunds clear and transparent.
Travel Worry-Free with Turkish Airlines Refunds
Knowing the Turkish Airlines ticket refund policy helps you travel with peace of mind. The Turkish Airlines refund policy 24 hours allows eligible travelers to cancel within a day and receive a full refund according to the Turkish Airlines full refund policy on most fares. Whether you need to submit a Turkish Airlines refund request for a flight change or disruption, the process is straightforward. Quick cancellations, partial refunds, or full reimbursements are all handled efficiently, making it easy to manage your plans. Always check the Turkish Airlines refund 24 hours rules to secure your Turkish Airlines refund ticket when needed.
Don't wait, book your next adventure with Turkish Airlines through Flightsquest today for expert advice and smooth refund handling.
FAQs About the Turkish Airlines Refund Policy
Q1. Can I get a full refund if I cancel my flight within 24 hours?
Yes, Turkish Airlines offers a full refund if you cancel within 24 hours of booking, the ticket is unused, and the flight departs at least 7 days later. For U.S. to/from flights (purchased on/after Jan 1, 2023), this extends to other channels.
Q2. Can we cancel an airline ticket within 24 hours?
Yes, tickets booked via Flightsquest, the official website or app, can be canceled within 24 hours for a full refund if eligibility conditions are met.
Q3. How to get a 100% refund on flight cancellation?
Cancel within 24 hours of purchase, ensure the ticket is unused, and the departure date is at least 7 days away to receive a 100% refund.
Q4. Can I get my money back if I cancel my flight ticket?
Yes. Refunds depend on fare type, timing, and ticket rules. Some fares allow full refunds, while others may deduct cancellation fees.
Q5. Does Turkish Airlines refund non-refundable tickets?
Non-refundable tickets qualify for a full refund only within the 24-hour window; otherwise, usually only airport taxes are refunded
Q6. How long does a Turkish Airlines refund take?
Refunds are processed to the original payment method and usually take a few business days, depending on your bank or payment provider.
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